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Privacy Policy

This privacy policy sets out how https//:www.readywriter.co.uk (which is owned by Ready Writer Ltd) uses and protects any information that you give https://www.readywriter.co.uk when you use this website.

https://www.readywriter.co.uk/Ready Writer Ltd is committed to ensuring that your privacy is protected.

Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Ready Writer Ltd may change this policy from time to time by updating this page.

You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 09 Sept 2020.

What we collect

We may collect the following information:

• name and job title

• contact information including email address

• demographic information such as IP addresses, postcode, preferences and interests

• other information relevant to customer surveys and/or offers, for example, website pages accessed.

What we do with the information we gather

When you enroll as a student or subscriber (“learner”) on our sites or the platforms we use to deliver a service or product to you (https://www.readywriter.co.uk, teachable.com, https://readywriter.newzenler.com/, productdyno.com, thrivecart.com) or related courses, as part of the enrolling process, we collect the personal information you give us such as your name and email address.

Email marketing: we may send you emails about our site and related courses, registration, course content, your course progress or other updates.

We may also use your email to inform you about changes to the course, survey you about your usage, or collect your opinion.

We also require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.

• We may use the information to improve our products and services.

• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Your consent

When you provide us with personal information to become a learner on our sites, make a purchase, or participate in the course, you imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at https://www.readywriter.co.uk/contact

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Our service delivery and course-hosting sites

Our products and websites are hosted by https://www.readywriter.co.uk, https://readywriter.newzenler.com/, podia.com, productdyno.com, thrivecart.com. They provide us with the online course creation platform that allow us to sell our product/services to you.

Your data is stored through their data storage, databases and the general applications. They store your data on their secure servers.

Payment

If you make a purchase on our site, we use a third party payment processor such as Stripe or Paypal.

Payments are encrypted and your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.

Security

We place great importance on the security of all personal data associated with our students, subscribers and customers and take all necessary steps to ensure that any information we hold about you is safe.

While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur while it is under our control, we use our best efforts to try to prevent this.

Any sensitive or special categories of data you may provide to us are only shared on an absolute need to know basis, and are deleted after each relevant event unless we need to keep that information for a longer period e.g. for safeguarding reasons.

We enforce strict procedures and security features to protect your information and prevent unauthorised access, although we cannot completely guarantee the security of any information you transmit to us.

Where you or we have provided a password enabling you to access parts of our websites or use our services, it is your responsibility to keep this password confidential.

Please don’t share your password with anyone.

If you think anyone else has gained access to your password, please let us know as soon as possible.

Transferring your information outside of Europe

Although most of the information we store and process stays within the UK, some information may be transferred to countries outside the European Economic Area (EEA).

This may occur if, for example, one of our supplier’s servers on which personal information is stored is located in a country outside the EU or if we use a cloud IT platform where data is dispersed between a number of different servers. These countries may not have similar data protection laws to the UK. However, we will ensure that your privacy continues to be protected as outlined in this privacy policy and in accordance with our legal obligations under applicable data protection legislation.

By submitting your personal information to us you agree to this transfer, storing or processing at a location outside the EEA.

If you have engaged with us from outside the EEA, your information may also be processed by volunteers operating outside the EEA, for example if you engage with one of our programmes from a country outside the EEA and we pass your details to a national coordinator to provide you with advice and support.In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

Cookies allow web applications to respond to you as an individual. The web application can personalise its operations to your needs remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs.

We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.

A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us.

We may also use automated tracking methods on our websites, in communications with you, and in our products and services, to measure performance and engagement.

Please note that because there is no consistent industry understanding of how to respond to ‘Do Not Track’ signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Links to other websites

Our website may contain links to other websites of interest.

We are not responsible for the protection and privacy of any information which you provide whilst visiting such sites.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at https://www.readywriter.co.uk/contact

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you would like a copy of the information held on you please contact Ready Writer Ltd at https://www.readywriter.co.uk/contact/

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address.

We will promptly correct any information found to be incorrect.

Kindly read our disclaimer.

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